Citizen services
Attention to citizenship
Contact with the Ministry
Ministry of Inclusion, Social Security and Migration
Address:
Calle José Abascal, 39
28003 - MADRID
Address Registration Office:
Calle María de Guzmán, 52
28003 - MADRID
Hours Registration Office: from 09:00h to 14:00h
Any type of application or document related to the Extraordinary Regularization process will have to be articulated, not by this General Registry of the Ministry, but by the specific channels enabled for that process. You can consult the Extraordinary Regularization for Migrants website.
Administrative Information
For information on matters or procedures related to the Ministry of Inclusion, Social Security and Migration, please call 91 363 76 70 or write to the portal@inclusion.gob.es.
The hours of call attention are from 9:00h to 17:30h from Monday to Thursday, and from 9:00h to 15:00h on Fridays. From June 10 to September 13 the telephone attention will be from Monday to Friday from 8:00h in the morning until 15:00h.
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In the document below you will find the necessary information on legalization of documents of the Ministry of Inclusion, Social Security and Migration.
Write to the Ministry
You can go to:
- Minister
- State Secretariat for Social Security and Pensions
- Secretariat of State for Migration
- General Secretariat for Inclusion
- Undersecretary for Inclusion, Social Security and Pensions
Complaints, suggestions and congratulations
In the event of any unjustified delay/non-compliance with unjustified deadline, neglect or any other kind of irregular action in the operation of the administrative units, citizens may file a complaint.
If a person has any suggestions for improving the quality of services, increasing the performance or saving of public spending, simplifying procedures or eliminating unnecessary procedures or any other measure, he/she can pass it on to the agencies, authorities or official personnel that have the competence in the matter.
Likewise, you can submit congratulations for the service provided.